TERMS AND CONDITIONS

CANCELLATION, EXCHANGE AND REFUND

 

CANCELLATION:-

 

For any order cancellation request, customer must get in touch with customer care via mail or WhatsApp within 24 hours of placing the order.

Customer care : +91-9928594699 Mail : gulabojaipur@6degree.co

- If, seller team is contacted after 48 hours , order amount will be converted to credit amount. Client is also free to change their garment and use amount later but within 6 months time.

- Order once shipped cannot be cancelled.

 

REFUND:-

⁃ Cash refund will only be issued in case there is a defect in the garment ordered.

⁃ If client faces a size issue, he/she is required to send the same back. We will fix the size and send it back to the client free of charge.

⁃ In case, client is unhappy with the product, he/she is free to exchange the same with any product of same or higher value. If he/she does not want to purchase something immediately , credit note will be issued for the same amount to the client, valid for 6 months time.

 

EXCHANGE:-

⁃ For any Exchange related request, original garment must be returned to us within 7 days time along with all order and contact related details.

⁃ Exchange is allowed only once per order.

⁃ Garment customised in any way is non-returnable and non-exchangeable.

⁃ No two discount offers can be clubbed together.

⁃ No return, refund for juttis and earrings.

⁃ Coupons cannot be clubbed with GJ credits.

 

HOW TO USE CREDIT NOTE ?

⁃ Credit note is valid for 6 months time.

⁃ It must be used in one go to purchase something of same or higher value.

⁃ Shipping is to be borne by the customer.

⁃ Credit note can be redeemed by the customer on our WhatsApp number by simple sharing screenshot of your mail consisting credit note details.

 

___________________________________________

 

FOR ANY QUERIES, FEEDBACK, REQUESTS , GET IN TOUCH WITH OUR CUSTOMER CARE TEAM ON

+91-9928594699.

MONDAY TO SATURDAY

11 AM TO 7 PM

SUNDAYS ARE A HOLIDAY.

 

RETURN ADDRESS:

GULABOJAIPUR STORE :

H - 4/58, Azad Marg, behind BJP office, Jaipur. 302001

Call - 0141-4284171

⁃ +91-7737477491

⁃ +91-9928594699